Simple and secure password administration

Optimising IT department resources is a key task in companies today. As systems in companies grow more complex, pressure grows on their IT departments. There is a continuous need to optimise and upgrade efficiency to make the best possible use of resources.

Saragosta introduces FastPassAD to support companies with these challenges. FastPassAD is a web-based self-service solution for administration of passwords: With FastPassAD, users themselves reset their passwords when necessary. This is a solution that not only improves IT department efficiency but also increases security. 

Certified in March 2005, FastPassAD has now passed the Microsoft Platform Test for ISV Solutions at VeriTest for Windows Server 2003 and .Net Framework.

FastPassAD delivers the following benefits to companies:

Strengthen security

 

Increase service and productivity

 

Lower cost in helpdesk

 

Utilises existing infrastructure 

 

Hurwitz Group Says....

 "The idea of automating the reset help desk is head and shoulders over other security [products] when it comes to ROI and strengthening security."

Gartner and META Group estimates that :

30-40% of all calls to corporate helpdesks are caused by forgotten or expired passwords. The typical organization spends $20 per call to manually reset passwords that users forget. On average this happens 4 times a year.

This is how it works

As organizations adopt increasingly tougher security standards users are required to remember longer and more complex passwords on more systems, increasing the likelihood that they will forget one or all of them and place a call to support for resets in multiple environments.

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FastPassAD Guided Flash Tour

- click the image to view

Enhanced Security

With the FastPassAD self-service utility passwords are never given out over the telephone and helpdesk staff do not have to spend time verifying the user. This helps to eliminate the non-secure practices around password resets. This web browser solution supports both LAN and internet access and detailed logging and reporting features are all built in.

Improved Service

Because FastPassAD users are able to immediately reset their own passwords, end-user satisfaction increases as costly downtime decreases. All this because of the simple and secure self-service interface for setting up challenge questions against which they authenticate to reset forgotten passwords.

Lowered Costs

FastPassAD facilitates better cost management of helpdesk and support staff allowing them to concentrate on maintaining critical systems for the organization to optimize uptime and decrease administration costs.

Integrates with Existing Environment

No matter what platforms and applications you may already have invested in or plan to invest in, FastPassAD will integrate seamlessly using its own 'interceptor and dispatcher' architecture. Built in .NET FastPassAD is ready for Microsoft Identity Integration Server (MIIS) and AD/AM in the developing Microsoft world of Identity Management.

Auditing

FastPassAD logs data for security audits and enforces password policies to help maintain the high level of integrity that companies require.

FastPassAD can:

Capture details of all reset requests such as user name and IP address

 

Encrypt reset sessions and log files for secure administration

 

Configure maximum attempts before failure

 

Configure security breach alerts via mail or pager for sensitive sites